“We used to constantly have to run back and forth from the phone to our filing cabinets to look up our customer’s history, and then half the time the folder would not be there. With ACOWIN, all of the customer’s history is available right at our fingertips.”
- Automatically created from work order
- Detailed for both site and individual equipment
- Ability to drill down for even more detail
- Quick access while taking service call
- No Double Entry Required
ACOWIN puts comprehensive, easy-to-read service history at your fingertips. The History display is easily accessed from throughout the system and presents a summary of each prior service call, including call slip number, lead technician, material usage, invoice amount, work date, and a description of services performed or repair actions taken. The click of a button takes you from the Summarized History screen to a detailed work order in its entirety, where every aspect of the service call can be reviewed in detail – such as equipment serviced, technician(s) dates & times dispatched, material(s) used, reprinting of invoice, and detailed labor, material and miscellaneous sales profitability information.